Soleil Hotel Kuala Lumpur

3.0 star rating

Location: Kuala Lumpur

Address:

51 A, Changkat Bukit Bintang
kuala Lumpur 50200

Phone: +0060327153888

Fax: +0060321434480

Hotel Information

Hotel Overview

This city hotel is in the ideal location with the hip Bintang Walk within walking distance. The convenient roads and public transport provide good accessibility making it suitable for both business and pleasure trips. Many world famous tourist attractions are in the surrounding area. The hotel is also around 45 minutes from Kuala Lumpur International Airport. The complex has 431 rooms, offering accommodation which is both comfortable and affordable. The hotel is air-conditioned and has conference, dining and parking facilities. Further facilities include a restaurant, room and laundry services. All rooms come fully-equipped as standard featuring a minibar, tea/coffee making facilities and individually adjustable air conditioning. Recreational facilities include an outdoor swimming pool and relax on the sun terrace.

Pictures

Reviews

Rating	Positive Points	Negative Points	Reviewer	Stayed
4.5 star rating		rooms needs a new bed sheets and carpets		25 July 2009
2.0 star rating	free wi fi . location	poor staff standards, breackfast room like a works canteen		28 May 2010
4.0 star rating	My family and I were upgraded to premier rooms. The rooms were comfortable, comparable to a 4 star hotel. The only difference was there were no bathtubs. Having stayed in their standard room previously, I'd say its really a big difference in comfort :)	The towels provided at the pool had holes in them. But I think the biggest issue was even during check-in time, there was only 1 person at the counter and it led to long waiting times and guests who came later got served first (as in my case).	Mrs Raden	02 April 2013
2.0 star rating	Breakfast was nice vide variety on buffet staff efficient.great pool.	We never complain about any accomadation and we have travell a lot and stayed in backpacker to hotel.We weren't impressed with radius at all especially for what we paid.It took about 1/2 for check in at desk with lady didn't communicate if there was a problem or not just talking to co workers.Our room was average for a superior it had cockroaches mould on the shower curtain and tiles.No safety deposit boxes or Internet access in room as advertised.Poor Internet service only in foyer.Tv channels didn't work no reception.Matress you could feel the springs poking through and stains on sheets and pillow cases.I wouldn't exspect this from a hotel charging high rates.Wouldnt recommend this hotel.My husband and I were going to find somewhere else to stay although we knew we wouldn't get a refund.	Mj	15 May 2013
3.5 star rating	Value for money, good room service	Very loud area on weekends	Dude	17 June 2013
2.5 star rating		housekeeping service not good. called twice to get extra pillow, but waited 1 1/2 hour also never came		04 July 2013
3.0 star rating	Location,	Getting very old, needs refurbishment.		12 July 2013
2.5 star rating	It was in a great location and the staff were great. Food was okay for the price.	We booked through Hoteltopia picture of the room on the site did not match the room as the room was outdated and terrible. Advertised a gym which was not there also Wi FI not to every room as stated. It is not great for a family and we will not stay there again but it is a cheap hotel and you for what you get.		04 October 2013
4.5 star rating	I have stayed here 3times good place.close ti good eateries and heeps of night cuubs.		rolley	19 October 2013
4.0 star rating	Excellent location. Nice big rooms with big windows and views. Very comfortable beds and pillows. I stay there whenever I am in KL. And still will as I am comfortable there.	Bit disappointed in the staff this time. No-one to help with bags. Arrived early because of last minute flight change......unlike many other hotels I have stayed in, they were unsympathetic although I had flown all night with no sleep they made me wait till 2pm although there were many people checking out and I offered to pay extra.When I expressed my disappointment they were nicer and more helpful.....but still had to wait!		24 November 2013
4.0 star rating	Toppen med frukost, med varierande innehÃ¥ll. Allt frÃ¥n nudlar till rostat brÃ¶d. Poolen har sol frÃ¥n kl 12.30, Perfekt lÃ¤ge till mÃ¥nga sevÃ¤rdheter och nÃ¤ra till tÃ¥gen. HjÃ¤lpsam och trevlig personal.	Ãr man kÃ¤nslig fÃ¶r ljud sÃ¥ hÃ¶rs basen frÃ¥n musiken i pubarna intill. Kan nog Ã¶nska ett rum som inte Ã¤r ut mot nattlivsgatan dÃ¥.	Ãsa frÃ¥n Sverige	09 February 2014
3.5 star rating	I expected hell as I had read some terrible reviews on other sites. I was pleasently suprised that I was put, it seems to me, on a renovated 16. floor with new carpets and paint work. Still, you can not deny that it is an old building, but this is.a three star hotel and you can't expect paradise. Tje pool is fantastic and has a nice view to KL Tower. I dont think any three star hotel in city area has a pool. And trust me, it is better than the pool in 4 star hotel Melia where I stayed just before Radius. It is close to everything. It is a bit noisy during the night,l but I didn't mind it. I even didn't mind noise coming from the room next to me. It seems the couple coldn't control their passion :-))). The walls are a bit thin.	Some of the staff don't act in professional way. For example, I was in a que waiting to be served, and some people were jumping the que and were served before me. Four people were served unfairly before me when I went off and started to yell at the receptionist. She looked so unmotivated. And a few times when I asked for some help from some of the staff,they didn't respond appropriately. All they had to say was OK. No smile, no action, no assurance that help will come...just OK.	Tas	27 February 2014
2.5 star rating	Very central location. Close to bukit bintang station, plaza, shopping and food outlets	Very noisy due to across the road band that finished late in the mornings. Unable to sleep.	Anonymous	29 December 2014
4.0 star rating	great service	i didn't ask for room service like room cleaning , but the housekeeping go in to our room without our permission. Please.	i.f	06 January 2015
2.0 star rating		The staf at the breakfast counter is not kind	Anonymous	22 February 2015
3.5 star rating	Good Location.... Very easy to get around anywhere, especially its located at the golden triangle...	I have a family of four. When ask for extra towels they refused.... Why????	Annie Teo	12 December 2015
2.0 star rating		Rooms allocated were not ready even it was past 2pm and it was via online booking. Room was not made when we returned to hotel at 4pm. It has to be fully renovated and it's really run down. I will and shall not recommend it to others since it does not have the standard of a hotel at all.	FAIZAH	06 February 2017
2.5 star rating	Location for all shopping at main retail malls and fast food outlets, all within walking distance.. Wi Fi good and free well done hotel Hotel has smoking room s, well done hotel no discrimination. On guest who smoke..	at night very noisy from nearby clubs and bars on same street loud music into the wee small hours. breakfast not very good , more catering to Asian market,,,food sometimes cold and the tea is like a Guinness stout , too strong no sun loungers at pool despite good area for relaxing in sun and swimming,	Anonymous	07 February 2017
4.5 star rating	Good reception this time. Bell captain excellent. Staff helpful. Room cleaning the best	Not much to say	Mukkani	26 February 2017
5.0 star rating	As always, the staff were friendly, helpful and efficient. The buffet breakfast is great. The room was spacious, quiet and very clean, with fantastic views of the city. The location is also great, right in the middle of Bukit Bintang. The Hotel Soleil is always our first choice when staying in KL.		David Tucker	09 July 2016
4.5 star rating	We always try and stay at the Soleil when visiting KL. It is well located in Bukit Bintang. Central and handy to the best food and shops and public transport. The staff are all very friendly and helpful also. Our kids love the swimming pool and the buffet breakfast. The curries they serve at breakfast time are especially good specimens.	The only downside to the Soleil are the rooms on the lower levels facing the street. They get a lot of street noise, which is extreme on weekends as it is an entertainment zone with lots of music and people shouting. These rooms also don't have Wifi in the room, although it is still available in the lobby. My tip is to ask for a room on the upper levels (level 16?) away from the street side of the building.	Anonymous	21 July 2016
1.5 star rating	I need an answer.why no wifi given to me?after augument day gave in lobby.but when i booked in online never say.towel got to wait till 1800hrs.y?i nt happy as encouter lickin of aircon .but change rm det say no rooms.reply my mail as		Anonymous	14 March 2016
4.0 star rating	nice hotel, very friendly and service minded staff	the room was a bit worn out, and the smell of cigarette smoke was very bad	Anonym	03 April 2016