Privacy Policy

Last updated: 2025-05-19

At Thai Hotels (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing our website or using our services, you agree to the practices described below.

1. Scope of this Policy

This policy applies to personal information collected by Thai Hotels through:

Our main website and related subdomains;
Any related features, content, or services;
Any form of user interaction with our platform.

This policy does not apply to third-party websites or services that Thai Hotels does not own or control.

2. What We Collect

We collect two categories of data: information you provide and information collected automatically.

2.1. Information You Provide Directly

We may collect the following when you create an account or interact with us:

Name and email address
Username and password
Browser and device details (optionally collected for support)
Any other data you choose to provide through forms or communication

You may decline to share certain information, but some features may not be accessible as a result.

2.2. Information Collected Automatically

When you visit our site, we may collect:

IP address and browser type
Device information and operating system
Cookies and usage data
Pages visited, timestamps, and interactions

We use this information in aggregate form to improve website functionality, analyze traffic trends, and prevent abuse. This data is not used to personally identify you.

3. Google Analytics

We use Google Analytics to understand how users interact with our site. This service may collect:

Page views and navigation patterns
Device/browser data
Referral sources

We do not store analytics data on our own servers, and all data is anonymized. You can opt out using Google’s opt-out tool.

4. Email Communication

We may send you service-related or account-related emails. If you open or interact with these emails, we may receive a confirmation for internal use (e.g., improving communication relevance).

You can unsubscribe at any time using the link included in each message.

5. Cookies and Tracking Technologies

We use cookies for:

Session management
Authentication and login persistence
Analyzing website usage
Improving your user experience

Cookies do not collect personally identifiable information. You can disable cookies via your browser settings, but some features may be limited as a result. See our Cookies Policy for details.

6. How We Use Personal Information

Your personal information may be used to:

Provide and improve our services
Customize your experience
Respond to your inquiries or support requests
Notify you about updates or new features
Comply with legal obligations

We do not sell or rent your data to third parties.

We share personal data only in these circumstances:

With service providers: e.g., cloud hosts, analytics tools (under data protection agreements)
With your consent: when explicitly authorized by you
Legal compliance: to comply with laws, regulations, or enforce our Terms of Service
Protection of rights: to prevent fraud, protect our users, or defend legal claims

User profile information (e.g., username or display name) may be visible to other users in areas of the site where interaction is part of the core functionality (e.g., discussion threads or group pages).

8. Security of Your Data

We take reasonable steps to protect your personal data using:

Secure account passwords (you should use a strong, unique password)
Encrypted connections (HTTPS)
Limited access to sensitive data
Secure data storage practices

However, no system is 100% secure. You are responsible for keeping your account credentials safe.

9. Your Rights and Choices

You may access, update, or delete your personal data by logging into your account or contacting us. You may also:

Request deletion of your account via email
Opt out of marketing communications at any time
Set browser controls to reject cookies
Review and change preferences in your account settings

Some residual data may remain in our backups for a limited time after deletion, for legal or security reasons.

10. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of those websites separately.

11. Policy Updates

We may update this Privacy Policy periodically. When we do, we will revise the “Last updated” date above. Material changes may be announced on our website or via email.

Continued use of our services after changes indicates your acceptance of the updated policy.