Park Lane Hotel New York Area - NY

4.0 star rating

Location: Midtown West

Address:

36 Central Park South 0
new York 10019

Phone: +212-371-4000

Fax: +12127507279

Hotel Information

Hotel Overview

This luxurious 46-story hotel is located in the vibrant city of New York, overlooking Central Park. It is situated on Central Park South (59th Street), nestled between 5th Avenue and 6th Avenue, where the Eastside meets the Westside in one of New York's most prestigious neighbourhood. It provides a choice of different accommodation options to meet all travellers' needs and featuring an elegant European dÃ©cor. Guest rooms and suites are luxurious and spacious, including oversized picture windows with panoramic views of Central Park and City Skylines. The onsite dining options include a cosy restaurant with breathtaking views and featuring a selection of sophisticated dishes. Business travellers may appreciate the spacious and elegant meeting facilities equipped with the latest technology.

Pictures

Reviews

Rating	Positive Points	Negative Points	Reviewer	Stayed
2.5 star rating	The room itself was a mixed bag; the carpet and decor was tired and grubby. The room felt flat and dead. The bathroom was extremely poor quality. However, we always had a hot shower and the bedding was clean and we had a good nights sleep. The room was extremely dark as there was a building very close to the window, but the room was large. There were no facilities, toiletries were cheap and nasty, there was one very old towelling tone that you didn't fancy putting on, there were meant to be two. There were no slippers. There was no tea and coffee facilities in the room and there was no mini fridge. The bedding was clean, however the room was tired and was in need of talc and a deep clean. The bathroom was fairly clean but was in need of regrouting. I can't comment on the food as we didn't eat there; there is a little shop on site selling chocolate and crisps and that is extremely expensive so refrain from using that unless absolutely necessary. Staff professionalism was so so. On arrival we were told to wait however no one came to check us in. Finally after a long wait we were checked in. A gentleman took our baggage up to the room and whilst I appreciate staff rely on tips he was quite rude, and was a little intimidating. He demanded a tip in our room and it was clear he wasn't leaving without one; this really put me off. When leaving the hotel the lady at the desk was very pleasant, and a gentleman who looked after our bags after check out was very nice also. When we went back to collect our bags to go to the airport the same man demanding a tip at the beginning of the holiday collected our bags. My husband had gone to the toilet at this time and I was alone waiting for the bags on the lobby. I thanked the man on five occasions and he stood there staring at me which I found very uncomfortable. On the sixth time of thanking him he informed me that he had looked after our bags. As we had already tipped him at the beginning of the holiday I was determined not to reward this kind of behaviour.		Anonymous	23 January 2017

Business