Jen Orchardgateway Singapore Reservation

 

Jen Orchardgateway Singapore Hotel

Bar
 
4.0 star rating
Location: Singapore
Address:
Orchard Road, 10 01 277
singapore 238858
Phone: +006567088888
Fax: +006567027338

Hotel Information

This lovely hotel is located right in the city centre of the Lion City, Singapore, on the popular Orchard Road. The property occupies level 10 to 20 of Orchardgateway, an integrated retail and commercial development directly linked to Somerset MRT station. All the comfortable guest rooms offer stunning, panoramic views to the city and include modern amenities such as complimentary wireless Internet connection for those visitors who need to keep updated during their stay. Among the excellent on-site services and facilities, the hotel features a magnificent rooftop infinity swimming pool to relax after a busy day and a fitness centre to keep fit. There are also several dining options, including signature restaurants serving local and international dishes.

Pictures

PoolRestaurantLobbyPoolTerraceConferencesLobbyBarTerraceConferencesPoolPoolGeneral viewPoolGeneral viewPoolGeneral viewRoomRoomRoomRoomRoomRoomRoom
 

Reviews

RatingPositive PointsNegative PointsReviewerStayed
4.0 star ratingChecking in and out was fast. The staff was efficient and friendly.Do not like the toilet as it was separated and troublesome. It should be linked to 1 toilet. Not sure what happen to the lightings in the room as though someone was playing with it. While you are sleeping suddenly it went on. Anonymous 30 December 2015
4.0 star ratingIt was really value for money and the service level of the staff were better than certain other so called 5 Star hotels. We really enjoyed ourselves. It's also a fantastic location if you want to be in the middle of all the action!Anonymous 17 December 2014
4.0 star ratingGreat location, warm and helpful services.Anonymous 21 December 2014
5.0 star ratingThe hotel room has everything you need, even has separate tlet and bathroom although the room is not big. The service is absolutely two thumps up. You can directly access to subway from hotel's lift, super convenient . To all main attraction only takes 15 min . Taxi to hotel only cost SGD 25。 The buffet of hotel's restaurant is SGD25 which includes big crabs and other local food. 房間雖然不算大,但卻是麻雀雖小,五臟俱全,甚至廁所和浴室也是分開的。所有你需要的東西都有,最喜歡它明亮的燈光。牀和枕頭很舒服。免費供應的飲用水非常大瓶。每次call 客戶服務都立刻有人來,很有效率。早餐的room service 很大份,是用竹籃子裝的,保溫效果一流且很有東南亞的特色,只要HKD110,足夠兩人吃。酒店可直達地鐵,10 到15分鐘內可以去到各個主要景點,超方便。樓下的商場是面對年輕人的,潮店林立,還有很多好吃又不貴的餐廳。地鐵裡有家很大的農場式的餐廳Marche ,開道11pm,所有食物即買即煮,健康極了。酒店旁邊就有7-11。酒店自己的餐廳的自助餐才HKD150,有豐富的本地菜,例如大螃蟹,絕對超值。從機場到酒店Taxi fee SGD25. 買張ezlink地鐵卡就可以玩遍新加坡,餘額可在離開新加坡錢全數退還,無須扣任何按金。non . Cat 11 February 2015
5.0 star ratingBeautiful and well laid out room. Breath-taking views from the the sky deck pool. Satisfying breakfast spread. Definitely 5 star quality and a perfect place to chillax. Got a room on the 15th floor with views of the neighbouring shopping mall.Anonymous 03 February 2015
4.5 star ratingIt's not easy find the main entry of the hotel. Anonymous 23 January 2015
4.0 star ratingLocation on Orchard is great. The pool level is lovely. The pool had black bits in it. The so called premium Foxtel channel had old movies e.g devil wears prada, nothing recent and during our five nights repeated over and over. The Internet was also slow and we could not access even news sites. The extra we paid for a city view room landed us on 16th floor with a view of the Singtel building. Not really worth the extra $$. Seperate lifts from room to lobby level is ok but the ones from lobby level to shopping centre is slow and congested. Anonymous 17 February 2015
5.0 star ratingThe location is perfect, it's right on top of Sommerset station. Staff is very friendly and helpful. Room is very new and clean.Lee14 March 2015
5.0 star ratingAmazing pool with great outlook and comfortable lounges, beautiful day and night. Fantastic location being above somerset mrt. Delicious buffet breakfast. Friendly staff. Would definitely stay again.Perhaps a hotel directory in the room would have been handy but really could not fault itAnonymous 16 March 2015
4.0 star ratingGreat breakfast spread. Spectacular outdoor pool. Found left over zip lock bag from previous occupant in the room. Jade27 March 2015
4.5 star rating1) The infinity pool was very nice (though with shallow water) 2) I was most impressed with the excellent professionalism of the staff . A cleaner found my mobile phone which I accidentally left behind in the guest room .I did not realise that I left the phone there as I have already searched the room for it without success . The manager(s) on duty emailed me about the matter. The phone will be returned to me via courier service (glad to pay for the service obviously). 3) Location of the hotel is excellent.. 4) Excellent value for money,in my opinion. DP19 March 2015
4.5 star ratingVery good location; new and modern style room. Anonymous 24 April 2015
3.0 star ratingno privacy on the bathroom and toilet rooms. overall room size is small. one of the htl lift we took was jerky when stopping, gave my wife a fright! Anonymous 14 July 2015
5.0 star ratingGreat pool. Most convenient location. I would definitely book here again. NoneAnonymous 12 July 2016
2.0 star ratingstrategic location and the rooms are clean passableThe most horrible hotel among the hotels that I've stayed. hotel no porter to help me lift the suitcases, we had to lift the suitcase ourself to the room and check out time also must own lift down, the taxi had to call our own, there was no help from staff at all.... Anonymous 21 March 2016
4.0 star ratingVery convenient hotel from restaurants, shooping and nearby tourist spotCaroline06 May 2016
Business
  • Conference room
  • Meeting room
  • Projector
Catering
  • Bar
  • Café
  • Highchairs
  • Non-smoking area
  • Poolside snack bar
  • Restaurant
Facilities
  • 24-hour security
  • Babysitting service
  • Bellboy service
  • Car hire
  • Electric kettle: 1
  • Gym
  • Hotel safe
  • Late Check-out*
  • Laundry service
  • Lift access
  • Local and international calls
  • Multilingual staff
  • NO Car park
  • NO Garage
  • NO Large pets allowed (over 5 kg)
  • NO Small pets allowed (under 5 kg)
  • Room service
  • Terrace
  • Transfer service
  • YES Wheelchair-accessible
Hotel type
  • 24-hour reception
  • Adapted for disabled
  • Air conditioned
  • Bathroom
  • Business hotels
  • Connecting rooms
  • Family hotels
  • Gym
  • Internet
  • Restaurant
  • Shower
  • Swimming Pool
  • TV
Location
  • Disability-friendly rooms: 3
  • Double rooms: 178
  • Number of floors (main building): 20
  • Single rooms: 321
  • Total number of rooms: 502
  • Year of construction: 2014
  • YES Connecting rooms
Meals
  • À la carte dinner
  • À la carte lunch
  • Breakfast
  • Breakfast buffet
  • Buffet dinner
  • Buffet lunch
  • Set menu lunch
  • Snacks
  • Special dietary options
Methods of payment
  • American Express
  • Diners Club
  • JCB
  • MasterCard
  • Visa
Room facilities (Standard room)
  • 220V power supply
  • Alarm clock
  • Bathrobes
  • Bathroom
  • Cable TV
  • Carpeted floors
  • Desk
  • Direct dial telephone*
  • Hairdryer
  • Housekeeping
  • Ironing set
  • Make-up mirror
  • Mini fridge
  • NO Disability-friendly bathroom
  • NO Smoking rooms
  • NO Wheelchair-accessible
  • Plug adaptor
  • Radio
  • Safe
  • Shower
  • Slippers
  • Smoke detector
  • Tea and coffee making facilities
  • Toiletries
  • TV
  • Wake-up service
Sports
  • Fitness
Things to keep in mind
  • Deposit on arrival
  • Identification card at arrival

Services marked with (*) shall be paid at the establishment.

Jen Orchardgateway Singapore

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