Wyndham Sea Pearl Resort Phuket (Sea Pearl Villas
Hotel Information
Set in an elevated position on Patong hill, the luxurious hotel Sea Pearl Villas Phuket enjoys sweeping views over Patong Bay, the Andaman Sea and the lights of the city. Modern buildings with a contemporary Thai interior design are surrounded by more than 6 hectares of lush tropical gardens. The hotel features a variety of first-class services and amenities such as a helipad and a complimentary scheduled shuttle service to Patong Beach and the Jungceylon Shopping Centre. An excellent choice to experience vibrant Patong in a luxurious environment.
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Reviews
Rating | Positive Points | Negative Points | Reviewer | Stayed |
---|---|---|---|---|
2.5 star rating | The hotel is beautiful - the surroundings are breath taking, the hotel is on a huge complex and the rooms are very modern. | This SHOULD NOT be a 5* hotel. The staff are rude and very unprofessional. The food is expensive and the quality is shocking. On arriving we had several issues with our room, including broken jacuzzi and things missing. Everything is a big effort for the staff to help you. We complained about the food and service, which to our surprise ended with the restaurant manager screaming and shouting at us, and even when leaving to get out of the firing line, he followed us and shouted more unpleasant comments from the top of the stairs. I have received better service in a fast food restaurant. DO NOT STAY HERE if you want a pleasant experience and a relaxing time, because from the moment you check in you will have problems! Disappointing! The hotel manager is not interested in customer service, the only thing that is important is money! When we arrived and found the huge complex to be less than half empty we felt lucky to have so much space and the pool to ourselves, we now know why no one wants to stay here. Has the potential to be an incredible resort, but needs a new manager and the staff need decent training in customer service skills. | 29 April 2013 | |
3.5 star rating | 1,good security | 1,some item missing,never replaced. eg air condition mode,coffee powder etc. 2, wifi network unstable | ADELA | 02 March 2015 |
2.0 star rating | All members of staff are very friendly and helpful. | The hotel is very run down! Its definitely not a 5* hotel at all. The room I stayed in was not clean. The tiles in the shower had stains on them. The television in the room is not clear so you can't watch television. The jacuzzi lights in the jacuzzi did not work! Lastly, the duvet I had was filthy as you can see damp patches through the duvet sheet!!! | Anonymous | 19 June 2016 |
Business
- Conference room
- Fax*
- Meeting room: 4
- Printer*
- Projector
Catering
- Banquet hall
- Bar
- Café
- Non-smoking area
- Poolside snack bar
- Restaurant
- Smoking area
Entertainment
- Kidsâ club
- Nightclub
Facilities
- 24-hour security
- Bellboy service
- Currency exchange facilities
- Dining area
- Electric kettle: 181
- Garden
- Gym
- Hotel safe
- Laundry service*
- Lift access: 2
- Local and international calls
- Luggage room
- Newspapers
- NO Car park
- NO Garage
- NO Large pets allowed (over 5 kg)
- NO Small pets allowed (under 5 kg)
- NO Wheelchair-accessible
- Room service
- Shop
- Transfer service*
- Valet parking
Health
- Massage
- Sauna
- Spa centre
- Spa treatments
Hotel type
- 24-hour reception
- Air conditioned
- Bathroom
- Business hotels
- Connecting rooms
- Family hotels
- Golf hotels
- Gym
- Hotels with charm
- Hotels with spa
- Internet
- Parking
- Restaurant
- Shower
- Spa
- Swimming Pool
- TV
Location
- NO Connecting rooms
- Number of floors (main building): 2
- Suites: 191
- Total number of rooms: 212
- Year of construction: 2010
Meals
- Ã la carte dinner
- Ã la carte lunch
- Breakfast
- Breakfast buffet
- Set menu dinner
Methods of payment
- American Express
- Diners Club
- JCB
- MasterCard
- Visa
- Visa Electrón
Room facilities (Standard room)
- Bathrobes
- Bathroom
- Direct dial telephone
- Hairdryer
- Make-up mirror
- Minibar*
- Mini fridge*
- NO Disability-friendly bathroom
- NO Smoking rooms
- NO Wheelchair-accessible
- Safe
- Shower
- Slippers
- Tea and coffee making facilities
- Terrace
- TV
Sports
- Fitness
- Table tennis*
Things to keep in mind
- Deposit on arrival
- Identification card at arrival
Services marked with (*) shall be paid at the establishment.
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